The four-hour Monday report is your Priority 1 problem
How to put a dollar figure on a recurring manual process before you spend anything automating it.
Read articleLatest thinking
Straight talk on AI, without the hype.
Field notes from the work: how to price a manual process, why rollouts stall, and when building your own model is a waste of money.
Why good automation dies in month three
Adoption is a design problem, not a training problem. What we build into every rollout so the system survives the first exception.
Read articleYou probably don't need a custom model
A blunt guide to when off-the-shelf tooling wins, when retrieval is enough, and the narrow case for training your own.
Read articleGot a Priority 1 problem?
Let's find out what it is — and what it's costing you.